Cancellation/Refund Policy

CANCELLATION POLICY: Due to the nature in which we process, design, and produce your order, NO cancellations may be made once your order has been placed. Orders are immediately are sent into production and/or packing. Please check your order carefully that you have ordered your items just as you want them.  

We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your personalization information before submitting your order. Check spelling, dates and names carefully. You are welcome to email us at jodie@lavenderraine.com if you have questions about personalization, before placing your order.

Please note, PRE-ORDERED (not in stock items) can take up to 5 weeks to ship to you. This time starts after your invoice has been paid or online order has been placed. Please pay close attention to the listing details to note Pre-Order items.